We ship nationwide. 30-day return policy. Free standard shipping on orders over $75.

Terms and Conditions

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Introduction

Welcome to Rooted Friends. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase.

Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

Orders and Payment

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
  • Pricing: All prices are listed in US dollars and are subject to change without notice. We strive to ensure accurate pricing but are not responsible for typographical errors.
  • Payment Methods: We accept major credit cards, and other payment methods as listed on our website. Payment must be received before your order is shipped.

Shipping and Delivery

  • Shipping Policy: We offer shipping to all U.S. states. Shipping costs and delivery times vary based on your location and the shipping method chosen at checkout.
  • Delivery: We are committed to delivering your plants in excellent condition. In the rare event of damage during transit, please contact us within 48 hours of receipt with photos of the damaged plants.

Plant Care and Guarantees

  • Plant Health: We guarantee that our plants are healthy and pest-free at the time of shipping.
  • Care Instructions: Each plant has detailed care instructions at our store. Failure to follow these instructions voids our guarantee.

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices.

Limitation of Liability

  • Disclaimer: To the fullest extent permitted by law, Rooted Friends disclaims all warranties, express or implied, regarding the products sold on this website.
  • Liability: Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Rooted Friends and is protected by copyright laws. Unauthorized use is prohibited.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of the USA, without regard to its conflict of law principles.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us throught Contact Form.

By purchasing from Rooted Friends, you agree to these Terms and Conditions. Thank you for shopping with us!